Frasiers
5
This shop was recommended by another reputable shop in Maple Grove because they didn’t have capacity to help me same-day. The person who picked the phone up was very helpful as I was experiencing car issues as I spoke to him. I was able to get the car in to the shop without damaging the engine. The part that broke was fixed same day, and they did a great job of caring for and explaining the issue. Have found our new auto shop!
Melinda Hartje
5
Jenna was very thorough & pleasant to deal with. Your service is top notch! The price & work done was great! I appreciate the transparency. We will be back! The car wash was an unexpected bonus.
Matt Beglinger
5
I had them install aftermarket brakes on my Armada. I thought they did a great job. So far, so good. I will plan to keep returning to them for service in the future.
H. Farr
5
Thrilled to share my 5 star experience with Steve’s Auto world. I hit a nail and had a flat tire. A friend told me to go to Steve’s. I walked in and looked confused. Nate noticed and right away said “how can I help?” - he pointed me towards the service desk, they quickly took my car and patched the tire up. While I was waiting I had the opportunity to witness their level of service. Three gentleman working together, taking calls and providing solutions, a calm presence on the other end of the line in a moment of panic. Then on top of my tire patch, they gave me a car wash. It’s evident they care, and that is always appreciated.
S A
5
i don’t ever post reviews, but the service i received at this shop was genuinely the best service i’ve ever gotten at any establishment, let alone an auto shop as a woman who has absolutely no idea about cars. 9 times out of 10, i’m met with workers that don’t want to explain anything to me, rush the service, and usually end up charging me far more than i should be all because i’m a single woman trying to get a reliable vehicle fixed so i can continue on my day. while i understand it’s their job to do things quickly, the experiences are still unpleasant, uncomfortable, and it makes me dread having to ever get anything fixed. for the first time ever, i had the complete opposite experience and it was all thanks to leo reno at the front counter (i didn’t see the name tag, but also another kind repairman whose name started with ‘i’). not only was he the nicest guy, but he went absolutely above and beyond the necessary customer service to make sure i was able to be treated right away and explained everything as it was happening. my car had an issue that i absolutely HAD to get fixed, otherwise i was going to miss an extremely important family appointment the next day that couldn’t be rescheduled. for something that would have taken ‘til the next day at another shop, i was in and out in a matter of two hours and i truly can’t be more grateful. fingers crossed my old reliable little car keeps me going, but if i have any problems, i know a place i can actually trust now. thank you guys again!
Cristen McDonald
5
They got me in very quickly and were finished also very quickly! I had asked for a tire rotation but when they looked at my tires, they felt it wasn’t necessary; they let me know that and took it off my bill and didn’t do it! I thought that was so awesome and because of that it makes me trust them so much. I will for sure go back to them!
Joanna Theriault
5
It’s hard to find consistent good value anywhere these days, but Steve’s in MG is one of those lucky finds. Their $50 full synthetic oil change deal is such great value. They run it all the time. It’s super easy to book an appointment online and they almost always have last minute openings to fit a busy schedule. The workers are always super nice, and don’t try to upsell a bunch of things. Plus, you get a free car wash with your service receipt. They always get my oil change done in less than their quoted hour turn around time. Can’t say enough good things about this place!
John Gran
5
l received the best service from Nate and the team. Brought my truck in for a handful of small but technical issues and they were able to quickly and efficiently diagnose and repair each item. Communication was excellent and I always knew what was going on and what things would cost.