1

Called this morning to see if they could fit me in for a walk-in tire plug and patch. Said to the guy specifically “do you have availability for a walk-in this morning?” He says “Sure just bring it in” and then he hangs up before I could ask how much it would cost or give him any of my info. In a rush to get this done before work I go there, and they’re as busy as can be, and Adam at the desk says there’s no way they’d fit me in this morning. Oh and they want $40 for the plug and patch when Firestone up the street did it for $30. Maybe they’re good for other services but don’t bother with a tire plug and patch here.

Dear Scott, thank you for bringing this issue to our attention. We're sorry to hear about your experience, and we understand your frustration. We strive to provide accurate and helpful information to our customers, so this is concerning to us. We will address this with our team to ensure better communication and clarity in the future. Your feedback is valuable, and we hope to have the opportunity to make it right.

- Steve's Auto World
5

Great experience, great service and great interactions. Staff displayed genuine care and integrity in their work. Was able to get the service I desperately needed in time before going on a long trip.

Thank you for your wonderful review, Dukhyung! We are thrilled to hear about your great experience with us. It's our pleasure to provide top-notch service and genuine care to all our customers. We're glad we could help you before your trip. If you need anything else, feel free to reach out. Happy travels!

- Steve's Auto World
5

Always a great place for service! Honest and friendly!

Thank you, Bounkong, for your kind words! We're thrilled to hear that you always have a great experience with us. Making sure our customers receive honest and friendly service is our top priority. We look forward to serving you again soon!

- Steve's Auto World
5

Always friendly and honest, thankyou

Thank you, Rick, for your kind words! We're delighted to hear that you had a great experience with us. Providing excellent and honest service is always our top priority. If there's anything else we can assist you with, please don't hesitate to reach out.

- Steve's Auto World
5

They were open on Sunday and very helpful and friendly

Thank you Sandra for rating us five stars! We are glad to hear that our team was helpful and friendly on your Sunday visit. We look forward to serving you again soon.

- Steve's Auto World
1

Honestly, the phone interaction was very disappointing. I didn’t even feel comfortable bringing my car in after the call. As someone who doesn’t know much about cars, it already takes a lot of courage to reach out for help—especially when you worry about being taken advantage of. The last thing anyone needs in that situation is a rude or dismissive attitude. Respect and clear communication go a long way, and unfortunately, that was lacking here.

Hello Mezee, thank you for your feedback. We're sorry to hear about your disappointing experience over the phone. It's understandable that you were looking for a supportive and respectful interaction. We pride ourselves on excellent customer service, so we take your concerns seriously. We'll address this promptly to ensure that no one else feels this way.

- Steve's Auto World
5

I had my front and back brakes and rotors replaced, plus an oil change, all done at Steves Auto Worldand I couldnt be happier! They completed everything in just a few hours, and on a Sunday no less. The team was professional, efficient, and really friendly. We love how smooth the car feels now and appreciate their great service. Highly recommend Steves Auto World for anyone who wants fast, quality work with a smile!

Thank you, Angel, for the 5-star review! We're thrilled to hear about your excellent experience at Steves Auto World. Providing fast and quality service is what we strive for, and we're glad we could exceed your expectations. Come back anytime if you need more car care with a smile!

- Steve's Auto World
5

I brought in my car w no appointment, they worked in a tire rotation and oil change no trouble while I was at work. Dropped off at 7:30, called it was done by 2:30. Friendly staff, great experience

Thank you Tracy for trusting us with your car! We're glad to hear that you had a great experience with us. Our team works hard to provide efficient and friendly service to all of our customers. We appreciate your kind words and five-star rating. We look forward to serving you again in the future!

- Steve's Auto World
5

Kind professional timely, great experience

Thank you for the glowing review, John! We're thrilled to hear about your great experience with us. Our team takes pride in providing top-notch service. If there's anything else we can do for you, don't hesitate to reach out!

- Steve's Auto World
5

On our way out of town, we hit a popped tire, and the car was making a horrible noise. Luckily, this auto shop was one block away. Nate, the owner, heard our plight, quickly diagnosed and fixed the issue, and had us on our way. Amazing service!

Thank you, Elsa, for the glowing review! We're thrilled to hear that you had such a positive experience with us. Here at our Auto Shop, we always strive to provide exceptional service, and it's great to know that we were able to quickly and efficiently get you back on the road. We look forward to helping you again in the future!

- Steve's Auto World
Steve's Auto World is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Auto World (763) 852-9999 if you have any issues in accessing any area of our website.
Image Credits | Website by kukui
9871 Maple Grove Parkway Maple Grove, MN 55369 (763) 852-9999