Unfortunately this place screwed me. I had a cylinder misfiring so I brought it in to them, they said they'd check it out and call me before doing anything. They called a few hours later and said an ignition coil had gone bad and it'd be $215. I gave them the go ahead to do it, went to pick it up, they said to put the card in the card reader and I got the paperwork. I had just paid $363. There was a $140 diagnostic fee they declined to tell me about at any time: not when I dropped it off, not when they called me, not when they took my credit card. The sad thing is I've changed ignition coils before; diagnosing a misfiring cylinder is a pain but replacing a coil is an easy 15 minute job. It's the first thing you see when you take the plastic cover off and it's just held in by a screw and clip. The part runs anywhere from $35 to $100 depending on whether it's OE. And it's kind of telling when there's no wait or no appointment needed to get your car in, and nobody ever sitting in the waiting room. They also quoted me $1500 to replace all my brakes just because one of the $35-$100 calipers was sticking. Service advisor was Dennis Moorhead.