Steve's Auto is an anomaly in today's world. Instead of being a chain of service locations, it stands alone with care and concern for their customer. They want to do quality repair and service work while at the same time looking for the best and least expensive outcomes. My service/repair visit was for front brakes. From the very beginning, their hope was "just pads and rotors" versus other shops that might say, "Well, pads and rotors are a start but there could be other things like calipers, and we won't know until we really get into the work." While additional work is always a possibility, Matt at Steve's indicated optimism to provide the right choices that were necessary to complete the best work. When we spoke part-way through the work, the possibility of cleaning/adjusting the rear drum brakes came up. I approved the additional expense, but when I picked up my vehicle Steve's told me they only needed to do minor adjustments and there was NO additional charge. This whole experience reminds me so much of the small-town auto shops I grew up with many years ago. Steve's Auto World is a modern-day repair/service shop with old-style care for customers.