1

I was highly disappointed. I went in with a coupon for a free oil change and that is not what I received. After being told of the various recommendation synthetic options available, I told Adam that I didn’t want any of them, I just wanted the regular, FREE oil change with my coupon. When my car was done, I was told that I owed $50 for a FULL SYNTHETIC oil change that I did not agree too. I was already having an extremely bad day and had no energy to even talk about what I made clear in the beginning about how I wanted NO SYNTHETIC, just get my freebie with my coupon. I think all the fast talking about trying to sell me more than I wanted leaded too not listening to what the customer wanted. I won’t go back. I wanted to contact him after I calmed down to discuss it, but what done is done and I can’t see anything coming from it so I’m posting it here. Also, I waited way longer than they told me it would be.

5

Friendly staff. No long wait and very reasonable!!

5

Great crew

4

I came into Steve’ Auto World on 10-17. I encountered an employee that said they didn’t have me down and said my appointment was in 10-22. The 10-22 appointment was canceled and the 10/17 was at 7am to drop off the car. Well Intoxalock never told me no had to drop off the car. I went for the appointment at 7:00am an Steve’s Auto world came through and finished my apt by 8:20am. This was awesome and I appreciated this.

5

Super fast. Awesome guys there. Gave me a discount. Definitely recommend them.

5

These guys are awesome! My vehicle broke down up in Maple Grove so I called Auto World for a tow. The tow truck arrived within 20 minutes and picked me up and had me in a loner vehicle within minutes. They had my vehicle for several days waiting on the part and because it was the weekend. Got my truck back after the weekend and I'm back on the road. These guys made a good experience out of a bad situation. Thank you! Oh yeah, and thanks for the Complimentary wash!

1

they continue to use the incorrect type of oil for my car even when i request the 0W-20 the OEM recommends my transmission started making funny noises and the engine cover is nearly dragging on the ground after they had it they have given me different descriptions for what is wrong with my car depending on who i have gotten their quoted repair included multiple items not requested and not broken

5

Great people, great service,very affordable, best place in town! Thanks Steve's Auto.

5

I had the best experience with Steve’s auto world. Was treated with respect and had the best customer service. Fast and easy.

5

I had an excellent experience at Steve's! They handled my car very competently, quickly, and affordably. No surprises at the end, they were very clear in their communication. They did an oil change and patched a nail hole in one tire. We talked about getting new tires for winter, so they wrote up a quote of options and a recommended timeline, with no pressure to buy now. No pushy sales tactics or talking down to their customers. Just honest, quality care for my car. I highly recommend this place!

Steve's Auto World is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Auto World (763) 852-9999 if you have any issues in accessing any area of our website.
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9871 Maple Grove Parkway Maple Grove, MN 55369 (763) 852-9999