Terrible service. First I scheduled and appointment for Thursday and when I come in they tell me no appointment has been made and that I would have to reschedule for tomorrow. All though I show him confirmation I had an appointment that day he still refuses. The next day I come in extremely early around 8:30 and there is 0 customers in the shop and I’m schedule for an appointment so they should be ready right? Nope they took 25 minutes to even get my car to the garage and another 30 minutes doing the oil change. Last thing was a coupon for a 50$ flat rate oil change. They ended up charging me 25$ extra for “necessities” that didn’t pertain at all to the oil change, random extras I didn’t ask for. DO NOT COME here THEY ARE TRYING TO TAKE YOU FOR EVERY DOLLAR YOU HAVE! Scam artist and rude as hell.
Jakob, I'm sorry you feel you had a bad experience. Regarding your first appointment it looks like you requested a appointment however it was not confirmed. Then another appointment was mad for you 1/31/24 at 8:30am. Your vehicle was brought into the shop at 8:32am, the oil change and inspection were completed by 9:18am. When vehicles are checked in we advise it takes 45min to an hour. It took 46minutes for your vehicle to be serviced. As for the coupon, you had it clearly states upt 5qts, plus tax and disposal fees. Your total was $59.33 after tax, disposal and the extra oil your vehicle requires. I hope you find another shop that is more clear with their timelines and coupons!
- Steve's Auto World